If we mark one of our products with a price promise, that means we will guarantee you won't find it cheaper elsewhere on the day of purchase.
We will either refund the difference or match the better price.
And... we will throw in a box of balls worth £6.95.
Note: We only run our price promise guarantee on certain products.
Price matching on our entire range
If a product is not marked with a price match, that doesn’t mean we cannot or won't match a better price, it simply means we don't guarantee it.
We work really hard to ensure our prices remain competitive, but if you do find a product cheaper elsewhere, let us know by emailing firstname.lastname@example.org, better still if it's between 8am and 8pm give us a call on freephone 0800 368 8037 and we will do our best to match or even beat the price for you there and then.
How to claim your price guarentee or request a price match?
Email email@example.com and tell us the name of the product and a link to where you have seen it cheaper.
We offer a price promise on some products; such products are clearly marked with the words 'Price Guarantee'.
Where we offer a price promise, we will guarantee to match the price of any other UK retail or online store with some exceptions.
Due to their nature, auction websites like eBay and marketplaces like Amazon are excluded.
Our competitor's product must be brand new and the same model number and specification as ours, with the same accessories and delivery terms.
We must be able to verify the lower price being offered by the competitor to our satisfaction.
Both us and the competitor must have the product in stock and ready for delivery.
Our price match guarantee cannot be used in conjunction with any discount codes, promotions or clearance offers.
Price match prices are only guaranteed for 24 hours, so you must purchase the item within 24 hours of receiving our offer.
Typographical pricing errors on other websites, will not be matched.
Price match is only valid on the day of purchase.
We reserve the right to withdraw price promises on any product, at any time.